Shop Policies


Thank you for shopping with us!

♥Custom/Bespoke orders are welcome♥

No refunds on clothing items, exchanges for shop credit can be made in some cases. We offer custom sizing on everything! No Refunds* or exchanges after 7 days for any reason.

Shipping Info-All shipping is done via USPS. Once an order ships out, you will need to contact USPS for further information on your delivery. We ship from California!

Insurance is included on orders over $50. Please request insurance if order is under $50.

Turn Around Time-is 1-4 weeks on custom items due to their handmade nature. Backordered items can be up to 1-2 months. Please provide required measurements in a timely manner to shorten your TAT. I can't sew if I don't know the size info!!!

RTS items and Gloves ship faster and many are in stock. Please ask if you need a faster TAT.

Sezzle customers can expect a longer delay if purchasing a custom slot for materials only.

*Authorized Returns are subject to a 50% restocking fee😕

** No refunds will be issued for materials deposits on custom orders**

To request a return, please email us at steampunkwolf520@gmail.com within 24 hours of delivery, include pictures of your item, including the packaging. All returns must be sent back within 2 days, in exact condition as received with all tags, packaging ,etc....Please email us the TRACKING ID on your return. NO Returns on used merchandise or damaged merch.

Please do not contact us on Social Media regarding your order. Email us!!

 steampunkwolf520@gmail.com